Privacy Policy
Last Updated: September 2026
TROES Corp. (“TROES,” “we,” “us,” or “our”) is committed to protecting personal information in accordance with applicable privacy laws.
This Privacy Policy describes how TROES collects, uses, discloses, and protects personal information when you visit our website, communicate with us, request information about our products or services, or otherwise interact with TROES.
1. Personal Information We Collect
“Personal information” generally means information about an identifiable individual, as defined under applicable privacy laws.
Depending on how you interact with TROES, we may collect personal information such as:
- name and contact information;
- company, organization, job title, or professional information;
- information you provide through website forms, inquiries, requests, registrations, or other communications;
- communication and marketing preferences; and
- other information you choose to provide to us.
When you visit our website, we or our service providers may also automatically collect certain technical or usage information, such as:
- IP address;
- browser, device, and operating system information;
- pages viewed and interactions with website content;
- referring URLs;
- date and time of visits; and
- cookie or similar technology identifiers.
Some technical or usage information may constitute personal information under applicable privacy laws.
2. How We Use Personal Information
We may collect, use, or disclose personal information for purposes including:
- responding to inquiries and requests;
- providing information about our products, services, technologies, and solutions;
- managing customer, prospective customer, supplier, partner, and other business relationships;
- providing requested materials or communications;
- administering events, meetings, webinars, or other activities;
- operating, maintaining, securing, and improving our website and services;
- understanding website usage and measuring performance;
- conducting analytics and marketing activities where permitted by applicable law;
- maintaining appropriate business and administrative records;
- protecting our rights, security, systems, and operations;
- complying with applicable legal, regulatory, contractual, or reporting requirements; and
- other purposes identified at or before the time of collection, or otherwise permitted or required by law.
We limit the collection, use, and disclosure of personal information to purposes that are appropriate in the circumstances and permitted by applicable law.
3. Consent and Your Choices
Where required by applicable law, TROES obtains consent for the collection, use, or disclosure of personal information.
The appropriate form of consent may depend on the nature and sensitivity of the information, the purposes involved, and the reasonable expectations of the individual.
You may withdraw consent where applicable, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services, information, or communications.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate and secure the website, understand website usage, measure performance, remember preferences, and support analytics or marketing activities.
These technologies may collect information such as IP address, browser or device information, pages visited, interactions with website content, and cookie or similar identifiers.
Where required by applicable law, we will provide appropriate notice and choices regarding technologies that identify, locate, or profile individuals.
You may also be able to control certain cookies through your browser settings or through any cookie preference tools made available on our website. Disabling certain technologies may affect website functionality.
5. Marketing Communications
TROES may send commercial or promotional electronic communications where permitted by applicable law.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.
Unsubscribing from marketing communications does not prevent TROES from sending communications that are non-promotional or otherwise permitted or required by law.
6. Disclosure of Personal Information
TROES does not sell personal information.
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including to service providers that perform services on our behalf, such as website, information technology, cloud, communications, customer relationship management, analytics, marketing, event, and professional service providers.
We may also disclose personal information:
- with your consent or at your direction;
- in connection with a business transaction or proposed business transaction, subject to applicable law;
- where permitted or required by law, legal process, or regulatory requirements; or
- where otherwise permitted under applicable privacy law.
TROES takes reasonable measures appropriate to the circumstances in connection with personal information processed by service providers on our behalf.
7. Processing Outside Your Jurisdiction
TROES or its service providers may process or store personal information in Canada or other jurisdictions.
As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement, regulatory, or governmental authorities in accordance with applicable law.
You may contact us for information about the processing of personal information outside your jurisdiction.
8. Retention
TROES retains personal information for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by applicable law.
Retention periods may vary depending on the nature of the information, the purposes for which it is used, and applicable legal or business requirements.
When personal information is no longer required, TROES will dispose of it in accordance with applicable law and its information management practices.
9. Security
TROES uses safeguards appropriate to the sensitivity of personal information under its control and the circumstances in which it is handled.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Access, Correction, and Privacy Requests
Subject to applicable law, you may request access to personal information TROES holds about you and request correction of information that is inaccurate or incomplete.
You may also contact us to:
- ask questions about our privacy practices;
- withdraw consent where applicable; or
- raise a concern or complaint regarding our handling of personal information.
We may take reasonable steps to verify your identity before responding to a request. Certain requests may be subject to limitations or exceptions permitted by applicable law.
11. Third-Party Websites and Services
Our website may contain links to websites, platforms, or services operated by third parties.
TROES does not control the privacy practices of independent third parties. We encourage you to review the privacy policies applicable to third-party websites or services you choose to use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal requirements.
The date at the top of this Privacy Policy indicates when it was last updated. Where required by applicable law, we will provide additional notice or obtain consent in connection with material changes.
13. Contact Us
TROES has designated a person responsible for overseeing compliance with applicable privacy requirements.
Questions, requests, or complaints concerning personal information or this Privacy Policy may be directed to:
Privacy Officer
TROES Corp.
401 Bentley St Unit 3, Markham, ON L3R 9T2, Canada
Email: info@troescorp.com